Refunds & Returns Policy
Refunds and Returns Policy
At Go to Buy Now, we put customers first. Our Refunds and Returns Policy gives you peace of mind while shopping. If you need to cancel or change your order, our refund and return policy asks you to please contact us within 12 hours of placing it.
Refunds – Our Commitment to You
Your satisfaction is our top priority. Our refunds and returns policy ensures you get the item you ordered — on time and as described.
We proudly offer:
A replacement or refund if the item is damaged or not as described
A full refund if your order doesn’t arrive
A full refund if your item arrives late (beyond our guaranteed 45 business day delivery window, excluding 1–3 business days for processing)
We want you to shop with confidence. Our highest priority is to make you happy, so everyone who shops on gotobuynow.com receives the following guarantees:
- full refund if you don’t receive your order;
- full refund if your order does not arrive within the guaranteed time (45 business days not including 1-3 business days processing);
- full or partial refund if the item is not as described;
Return Conditions:
To be eligible for a return or refund, the following conditions must be met:
- Items must be unused and in original packaging
- Email our support team at support@gotobuynow.com before returning an item
- Customers are responsible for return shipping unless the item is defective or the refund and return policy dictates otherwise.
- We will process your refund within 5–10 business days of receiving your returned item.
Once we receive your returned item, we’ll process your refund within 5–10 business days.
When Full Refunds Are Not Available
Refunds may not be issued under the following circumstances:
- If incorrect shipping information is provided
- If delays occur due to factors beyond our control (e.g., customs, weather, natural disasters)
Easy Refunds and Returns. 60-Day Guarantee
All purchases are covered by a 60-day money-back guarantee. Just reach out to us, and in line with our refund and return policy, we’ll refund your purchase or arrange a replacement.
We stand behind every product we sell. If you’re not completely satisfied, contact us and we’ll guide you through the return process. We’re here to help with fast, friendly solutions!
Helpful Links
Please do not send your purchase back to us unless we authorize you to do so.
